Do not give Manx Gas more money than you can afford or commit to by paying for your service after they have invoiced for it.
By cancelling your Direct Debit, Manx Gas are forced to accurately invoice your service and given the hundreds of complaints about inaccurate billing, you should also check every single invoice to date for discrepancies.
If you do not have internet banking, or are unable to do this yourself, you should visit your branch in person or call your banks Customer Services who will be able to action this with immediate effect.
Manx Gas will suggest this is to 'allow customers to better manage fluctuations in gas supply prices and usage' but we believe there are two potential reasons they are trying to do this.
Read Full AnswerPlease get in touch if you have any other enquiries, feedback or would just like to let us know of anything that might help others in the Isle of Man deal with issues they may be having with Manx Gas.
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